How to clear cookies, data, and cache for optimal platform performance on PC.
Over time, we perform various updates (especially over the weekend), and some of them require users to clear their data files, cookies, and cache for the platform to function properly. Here you will find simple instructions on how to do it in case of any platform issues! We strongly recommend that you use Google Chrome, as the application is optimized for it!
If the 'clear cache' button on the login page doesn't work for some reason, follow these steps: For PC, simply press the CTR+SHIFT+R buttons together. On the phone, follow the instructions in the video.
Uninstall and install PC app RF-Trader.
Uninstall and install Mobile app RF-Trader.
Chrome browser: Clear cookie + cache
1. In your Chrome browser, enter the address webtrader.rf-trader.com. After the initial page loads, click on the lock icon located in front of the web address.
2. A window will appear where you select the option Cookies and site data.
Chrome browser: Clear cookie + cache
3. In the following window, choose the option Manage cookies and site data.
Chrome browser: Clear cookie + cache
4. After the window opens, click on the trash can icon.
Chrome browser: Clear cookie + cache
5. In the next window, choose the option Done.
Chrome browser: Clear cookie + cache
6. Finally, all you need to do is Reload the page by clicking on the button, or use CTRL+SHIFT+R for clear cache and the best result.
Firefox browser: Clear cookie and data
1. In your Firefox browser, enter the address webtrader.rf-trader.com. After the homepage loads, click on the padlock icon located in the address bar.
2. A window will appear where you select the option Cookies and site data.
Firefox browser: Clear cookie and data
3. The Remove Cookies and Site Data window will appear. Select the option to Remove.
Firefox browser: Clear cookie and data
4. Finally, refresh the page using the button shown in the image.
Opera browser: Clear cookie
1. In your Firefox browser, enter the address webtrader.rf-trader.com. After the homepage loads, click on the padlock icon located in the address bar.
2. An window will appear where you select the option Cookies.
Opera browser: Clear cookie
3. In the following window, make sure that webtrader.rf-trader.com is selected and click on the Delete button.
Opera browser: Clear cookie
4. Then close the window by clicking on the Done button.
Opera browser: Clear cookie
5. Finally, just reload the page by clicking on the button highlighted in the image. You can then log in using your login details.
How to clear cookies, data, and cache for optimal platform performance on MacBook and iPhone.
Safari browser: Mac
1. Open the Safari browser and click on the "Safari" option in the top menu bar.
2. Go to Preferences.
Safari browser: Mac
3. In Preferences, select the Privacy tab and click on the box named "Manage website data..."
Safari browser: Mac
4. In the search bar, search for the name "rf-trader". Select the "rf-trader" mark and click on "Remove".
Safari browser: Mac
5. Confirm the removal by clicking "Done".
Safari browser: iPhone
1. On your mobile device, open Settings and go to the Safari section.
2. Scroll all the way down and click on the option for Advanced.
Safari browser: iPhone
3. On the next page, select the option for Website Data.
Safari browser: iPhone
5. In the list of websites, find rf-trader.com and click on it.
Safari browser: iPhone
6. After clicking on rf-trader, you will see the option to Delete. Click on Delete and then click on the Done option in the up right corner.
How to clear cookies, data, and cache for optimal platform performance on Android mobiles.
Chrome browser
1. In your Chrome browser, enter the web address mwebtrader.rf-trader.com. Once the homepage is loaded, click on the lock icon.
2.This will bring up a window with the option to Cookies and site data. Click on this option.
Chrome browser
3. A window with Cookie and site data will open, and you'll see an icon in the shape of a trash can. Click on this icon.
Chrome browser
4. A window will appear asking if you really want to delete all files and data from the rf-trader website. Click on the option to Delete.
Chrome browser
5. Finally, refresh the page by clicking the reload button. Now you can log in using your login credentials.
Firefox browser
1. In your Firefox browser, enter the web address mwebtrader.rf-trader.com. After the initial page loads, click on the lock icon.
2. A window with the option to Clear cookies and site data will appear. Click on this option.
Firefox browser
3. A window will open asking if you really want to delete all files and data for the rf-trader site. Click on the option to DELETE.
Firefox browser
4. Finally, refresh the page by clicking the Reload button. You can now log in using your login credentials.
Opera browser
1. In your Opera browser, enter the web address webtrader.rf-trader.com. After the homepage loads, click on the shield icon.
2. This will bring up a window with the option for SITE SETTINGS. Click on this option.
Opera browser
3. Navigate to the location settings and scroll down to the option to CLEAR DATA. Click on this option.
Opera browser
4. Finally, refresh the page by clicking the reload button. You can now log in using your credentials.